RETURNS, REFUNDS AND TITLE
MLL ONLY does the payment transaction for the services you have purchased from the vendor as indicated in the email message sent by you. MLL does not offer any technical support or any technical work. MLL has not sold you any technical support work and MLL does not have any technical support employees and MLL is not affiliated with any technical corporations. No MLL employee will contact you about technical support.
MLL does not issue any refunds. All request for refunds must be negotiated with vendor from whom you purchased the technical services and you must obtain all refunds directly from the vendor.
MLL will challenge any disputes and chargeacks initiated by you and will report such chargebacks to the financial institution you used to make the payment.
MLL does not have any subcontractors for technical services.
Please review our Privacy Notice
, which also governs your use of Management Learning Laboratory (“MLL”) services, to understand our practices.
You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site or through the other MLL Sites. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You agree that all e-mail communication received by MLL from you was sent by you or by your agent with your consent.
All content included in or made available through any MLL such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of MLL or its content suppliers and protected by United States and international copyright laws. The compilation of all content included in or made available through MLL is the exclusive property of MLL and protected by U.S. and international copyright laws.
If you use the MLL payment service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use the MLL services only with involvement of a parent or guardian. MLL reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content.
MLL does not warrant that service descriptions or other content of service offered by the vendor from whom you purchased the services.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
MLL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICES OF THE VENDOR FROM WHOM YOU PURCHASED THE SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH VENDOR FROM WHOM YOU PURCHASED THE SERVICES. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICE OF THE VENDOR FROM WHOM YOU PURCHASED THE SERVICES IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, MLL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MLL DOES NOT WARRANT THE SERVICES YOU PURCHASED FROM THE VENDOR, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE VENDORE FROM WHOM YOU PURCHASED THE SERVICES, MLL’S SERVERS OR ELECTRONIC
COMMUNICATIONS SENT FROM MLL ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MLL WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SERVICES YOU PURCHASED FROM THE VENDOR, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH VENDOR FROM WHOM YOU PURCHASED THE SERVICES, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
Any dispute or claim relating in any way to your use of MLL payment services will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Conditions of Use as a court would.
To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to: Management Learning Laboratories, 163 Linbrook Drive, Winston-Salem, NC 27106. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA's Supplementary Procedures for Consumer-Related Disputes. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.
By using MLL to make your payment you agree that the Federal Arbitration Act, applicable federal law, and the laws of the state of North Carolina, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and MLL.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your use of MLL payment services. We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Notice and Procedure for Making Claims of Copyright Infringement
If you believe that your work has been copied in a way that constitutes copyright infringement, please submit your complaint using our online form. We respond quickly to the concerns of rights owners about any alleged infringement.
If you prefer to submit a report in writing, please provide us with this information:
A physical signature of the person authorized to act on behalf of the owner of the copyright interest;
A description of the copyrighted work that you claim has been infringed upon;
A description of where the material that you claim is infringing is located on the site;
Your address, telephone number, and e-mail address;
A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.